Resolve Billing Issues
We offer several ways for consumers to resolve issues related to ILD or one of its merchant clients. If you need information about a charge that appeared on your phone bill, you can email ILD directly, call one of our representatives, or use our online tool to find out more information and manage your request.
ILD Help Center
The ILD Teleservices Help Center enables
you to resolve transaction issues quickly
and easily online.
Contact Us by Phone
Have a question about a charge that appeared on your phone bill? We can help.
Monday through Friday: 7:00 am to 8:30 pm EST
Contact Us by Email
Contact us by email by clicking here. We generally respond to emails within 2 business days.
Additional Merchant Information
Looking for information about a specific merchant's charges that appears on your phone bill? Our online tool can help!