Self Help Center

ILD Teleservices Self Help Center enables you to resolve transaction issues quickly and easily online.  If you see a charge on your phone bill that you don't recognize or notice you're still being billed for a service you canceled, chances are you want it corrected right away.

Some payments companies require that you provide evidence in writing before they will take action on your behalf. At ILD, resolving any transaction problems between you and your merchant is what we consider customer service.

Get Started

Using ILD's Self Help Center is simple through a quick online process. We will help you open, track and resolve payment issues with your merchant quickly and easily.

•  Didn't receive or unhappy with purchase?
•  Don't recognize a charge?
•  Want to view a credit request?
•  Need help cancelling service?